Frequently Asked Questions (FAQ) for Remote Patient Monitoring
1. What is Remote Patient Monitoring (RPM), and how does it work?
RPM is a system that allows healthcare providers to monitor and manage patients’
health conditions outside of the traditional clinical setting using digital technology.
Patients use connected devices (such as blood pressure monitors, pulse oximeters,
glucose meters, weight scales or wearable devices) to measure and transmit health
data to their healthcare providers. This data is securely sent to the RPM platform, where
providers can access real-time updates on patient health, respond to alerts, and adjust
care plans as needed.
2. Why should I consider RPM for my practice?
RPM offers numerous benefits for physicians and their patients. It allows for continuous
monitoring of chronic conditions, helping prevent complications and hospitalizations.
RPM improves patient engagement, adherence, and outcomes by providing consistent
feedback and support. Additionally, RPM enables a more proactive, data-driven
approach to care, which can reduce emergency visits and readmissions.
3. What types of patients benefit most from RPM?
RPM is especially beneficial for patients with chronic conditions such as hypertension,
diabetes, COPD, and heart failure. It can also help with post-surgical recovery and
patients who have limited mobility or difficulty attending in-person appointments. RPM
can support a wide range of patients by enabling more consistent monitoring and early
intervention when necessary.
4. How does RPM impact patient outcomes?
Studies show that RPM can lead to improved outcomes by enabling early detection of
potential health issues, leading to timely interventions. RPM often results in better
medication adherence, improved lifestyle habits, and a reduction in hospitalization rates.
By helping patients manage their conditions at home, RPM also promotes a stronger
patient-provider connection and improves overall health outcomes.
5. How can RPM be integrated into my current workflow?
Most RPM platforms are designed to integrate with your practice’s electronic health
record (EHR) systems. Alerts, reports, and patient data can be customized based on
your preferences and is accessible through secure portals or dashboards. Our RPM
solution is flexible and can adapt to your workflow with minimal disruption, allowing you
to scale its use across your practice as needed.
6. What kind of data will I receive from my patients, and how is it organized?
You’ll receive vital health data such as blood pressure, heart rate, blood glucose levels,
oxygen saturation, and more. This information is organized into dashboards and trend
reports, allowing you to view patients’ health patterns over time and receive alerts if any
values fall outside the desired range. The data is customizable, so you can choose to
prioritize certain metrics based on the patient’s condition.
7. Is the RPM data secure and compliant with HIPAA regulations?
Yes, patient data security is a top priority. Our RPM solution is fully compliant with
HIPAA and other regulatory standards. Data is encrypted during transmission and
storage, ensuring that only authorized healthcare providers have access to sensitive
health information.
8. Will RPM increase my workload?
Our RPM system is designed to be user-friendly and to minimize the administrative
burden. It automates data collection and organizes information in an accessible format.
Additionally, our RPM solution uses a contracted dedicated clinical staff that monitors
patient data on your behalf, flagging any urgent issues and allowing you to focus on
clinical decision-making rather than data analysis.
9. How does RPM improve patient engagement and adherence?
RPM provides patients with regular feedback and encouragement, which can increase
their motivation to follow treatment plans. By making their health metrics visible and
offering reminders, RPM keeps patients engaged in their own care. This continuous
monitoring fosters a proactive approach, as patients are more aware of their progress
and feel supported in managing their health.
10. Is RPM covered by insurance or Medicare?
Yes, many insurance providers, including Medicare, cover RPM services. Medicare
provides reimbursement for RPM under CPT codes for setup, device use, data
transmission, and monthly monitoring. RPM offers additional revenue streams for your
practice while providing essential support for patients.
11. Does Medicaid cover RPM and CCM?
37 state Medicaid programs reimburse for RPM, but not CCM.
12. Does Private Insurance reimburse for RPM and CCM?
Yes. Copay pays will apply.
13. Does Medicare Advantage plans reimburse for RPM and CCM?
Yes. Nominal copays will apply.
14. What kind of devices do patients need, and how are they managed?
RPM devices vary based on patient needs, MedHab offers blood pressure monitors,
pulse oximeters, glucose meters, weight scales, and MyNotifiRX. Our team will assist
patients with setup, device troubleshooting, and training, ensuring they are comfortable
and confident in using the devices. MedHab offers devices at no cost to your practice.
15. What kind of support does your company offer for my team and my patients?
Our team provides full support for onboarding, training, and ongoing troubleshooting.
We assist both healthcare providers and patients with setting up the RPM device and
using it effectively. Additionally, our dedicated support team is available to handle any
questions or issues that arise, ensuring a seamless experience for both your practice
and your patients.
16. How can RPM generate revenue for my practice?
In addition to improving patient care, RPM can generate revenue through
reimbursement for setup, device usage, and monthly monitoring. Medicare and many
private insurers reimburse RPM services, allowing you to generate revenue while
supporting patients with chronic conditions. Our team is able to handle the billing and
reimbursement process to maximize financial benefits.
17. How can I get started with implementing RPM in my practice?
To get started, simply contact our team, and we will guide you through every step of the
implementation process. We provide an initial consultation to assess your practice’s
needs, set up your RPM platform, and train your staff. From device selection to EHR
integration, we’ll ensure RPM is seamlessly incorporated into your workflow.